Alice fixed my problems.
"If I were the type of person who believed in Santa Claus, and Santa Claus was a real person, that Santa would be Alice Dames. She is the only project manager I have ever worked with who actually took the time to listen to me, understand the nature of my work problem and then find a way to fix it. All of the other project managers I have worked with have done nothing more than ask me for dates and completion percentages. They never helped me solve a problem. But Alice did that for me." -- Evegenia Boushmarina, Senior Developer, Hudson's Bay Company